About Us

Introduction:

Now in its 4th decade of successful operations, the TCS brand has evolved into a symbol of trust and reliability. TCS provides domestic and international express services to consumers, corporate, SMEs and households alike with pickups and deliveries crossing over 125 million shipments annually. This it does, through a nationwide network of 157 offices, making TCS the biggest such network in Pakistan. TCS operates with around 8,000 professionals including self-employed Sales Solicitors, 24/7 state of the art call center, 722 plus conveniently located Express Centers, with a daily walk-in of 35,000 customers, dedicated chartered Boeing 737 aircraft, 2000+ on-line and off-line locations, 401 satellite tracked delivery vehicles and a proficient team of couriers dedicated to providing you the best of service and reliability in the industry. With a view to enlarging its presence in the global village, TCS operates in international territories through its business partners in Dubai and London, providing access to its customers in over 220 plus countries and territories, serving customers in 3,500+ destinations worldwide. TCS Visatronix, a division of Intiana Private Limited, extends booking facilities for visa applicants in the non-immigrant (work, visit, study) categories for applicants all over Pakistan for countries such as India, Spain, Malaysia, Egypt, Tunisia, Italy, Malta, South Africa, and Umrah visa for Saudi Arabia. TCS has achieved many milestones by investing into its business model that continues to grow stronger. Realizing that customer needs and expectations have always been the driving principles in the milestones that TCS has achieved over the years, has resulted in TCS setting new benchmarks to improve the overall quality and standards of the express courier industry. TCS achievements have led to a case study, undertaken by Harvard Business School in 2003 for 'International Entrepreneurship' course of MBA. TCS has been mentioned in the textbooks used by Harvard Business School as a model of highly effective company from the developing world. A case study on TCS has also been included in Philip Kotler’s latest South Asian edition of “Principles of Marketing” which is being taught at the best and the biggest Business Schools across South Asia.

Vission & Mission:

Our Purpose:

To continually strive to achieve excellence - both on and off the job.

Vision Statement:

Delivering Beyond Customer Expectations.

Mission Statement:

"To direct all our organizational efforts at building upon the existing organizational strengths and brand recognition to achieve enhanced levels of profitable growth in the core business, and diversify into new areas that complement and supplement the core business, with the diversification aimed at achieving excellence and industry leader status in the new areas. The TCS People will however be encouraged to be open to unconventional ideas and services and recognize new trends at very early stages".

Core Values:

Enable our people to align their personal goals with their career aspirations.
Do more with less.
Build a team of passionate people!.
Give it all you got and be fearless.
What you do is more important than who you are.
Trust and empower people.
Make life simple, convenient and easy for our people and customers.
Create happiness for self and others.
Embed ethics and transparency in everything we do.
Be humble and respectful.